A review of crowdsourcing technology for product design and development

Xiaojing Niu, Sheng-feng Qin

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)


With the ever improving availability of social media platforms, the internet and mobile devices, crowdsourcing becomes a popular business development strategy in outsourcing various tasks to outside crowds. In product design and development, one of the crowdsourcing objectives is to engage various users into human-centered design processes and outsource tasks to crowds for better design efficiency, quality and business benefits. There are many studies about crowdsourcing from different viewpoints, but none of them focuses on crowdsourcing technology review, especially in product design and development. In this paper, we report a literature review of crowdsourcing technology including the task assignment techniques, incentive mechanism and communication skills, crowdsourcing framework, and platforms. We also discuss the existing problems: 1) current crowdsourcing platforms only partly support product design activities; 2) crowd workers' privacy may be threatened; 3) some cheat phenomenon may exist on some platforms. Finally, we suggest the future directions on the related crowdsourcing technology.
Original languageEnglish
Title of host publicationAutomation and Computing (ICAC),2017 23rd International Conference on
Number of pages6
ISBN (Electronic)978-0-7017-0260-1
ISBN (Print)978-1-5090-5040-6
Publication statusE-pub ahead of print - 26 Oct 2017
Event23rd International Conference on Automation and Computing - Huddersfield, United Kingdom
Duration: 7 Sept 20178 Sept 2017


Conference23rd International Conference on Automation and Computing
Abbreviated titleICAC 2017
Country/TerritoryUnited Kingdom


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