Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)


This chapter investigates the history of the ubiquitous yet banal Automated Teller Machine, or ATM. There is no single inventor of the ATM. Rather, it emerged through innovation around the globe and across the industry. In order to build a successful ATM system, engineers and bankers had to overcome challenges that ranged from security and authorization to weather-proofing electronics. This chapter surveys some of those developments. Increasingly, ATMs are being designed to offer a variety of services beyond dispensing cash. In the future, the ATM may prove to an important site of automated retail banking and consumer financial services.
Original languageEnglish
Title of host publicationPaid
Subtitle of host publicationTales of Dongles, Checks, and Other Money Stuff
EditorsBill Maurer, Lana Swartz
PublisherThe MIT Press
Number of pages14
ISBN (Electronic)9780262338332
ISBN (Print)9780262035750
Publication statusPublished - 1 Jan 2017
Externally publishedYes


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