Coming to Terms with Quality: UNISON and the Restructuring of Local Government

Ian Fitzgerald, Al Rainnie, John Stirling

    Research output: Contribution to journalArticlepeer-review

    14 Citations (Scopus)

    Abstract

    The authors' argument is that current quality initiatives are managerially driven and coincide with the development of so-called ‘new right’ politics in the public sector. They criticize those those who argue that quality is simply imposed on a quiescent workforce and suggest instead that the process is mediated through workers and their representatives. They use case study evidence from a local authority to analyse trade union responses and locate this within a discussion of the ‘union renewal’ thesis.
    Original languageEnglish
    Pages (from-to)103-134
    JournalCapital & Class
    Volume20
    Issue number2
    DOIs
    Publication statusPublished - 1996

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