Digital vulnerabilities of BNPL

Lindsey Appleyard , Jo Briggs, Deepak Padmanabhan , Gauri Sinha , Lucia Cervi , Tahir Abbas Syed*

*Corresponding author for this work

Research output: Contribution to conferencePoster

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Buy Now Pay Later (BNPL) is a growing trend in financial services and retail industries. BNPL is defined as an unregulated, interest free, short-term loan to spread or delay payment of retail goods enabled by the digital economy and FinTech (Woolard Review, 2021). Customer use BNPL providers to pay a retailer for a good or service in full at the online checkout and customer repays the cost of shopping to BNPL in instalments. Figure 1 provides and overview of the BNPL transaction process. Lack of regulations and pace of growth in BNPL services through trusted e-commerce platforms have seen significant capital flowing into their businesses. For instance, ‘Klarna’s $639 million funding round this year values the company at $45.6 billion and Square acquiring Afterpay for $29 billion.’ (Bain & Co, 2021). One of the main draws of BNPL is that it presents as a payment service. However, if customers miss a payment, they can be charged late payment fees and interest.
Original languageEnglish
Publication statusPublished - 11 Apr 2022
EventSPRITE+ Expert Fellows Meeting - DeVere Cranage Estate , Holmes Chapel, United Kingdom
Duration: 11 Apr 202212 Apr 2022


ConferenceSPRITE+ Expert Fellows Meeting
Country/TerritoryUnited Kingdom
CityHolmes Chapel
Internet address


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