Key process area mapping in the production of an e-capability maturity model for UK construction organisations

Robert Eadie, Srinath Perera, George Heaney

Research output: Contribution to journalArticlepeer-review

17 Citations (Scopus)


Purpose – The purpose of this paper is to report the production of the key process areas (KPAs) for an e-capability maturity model for construction organisations, based on drivers and barriers to e-procurement. Design/methodology/approach – Previous researchers have recognised the positive consequences of possessing a model to sustain the embedment of any business process within an organisation. The capability maturity model progressed into one of the most internationally recognised since the release of the Software Capability Maturity Model (CMM) in 1991. Since then, many CMMs have been developed. This paper reports on how a CMM based on drivers and barriers to e-procurement identified in Eadie et al. can be developed to form the KPAs in the formation of a model to gauge the maturity of an organisation in relation to e-procurement. Findings – It was found that factor analysis could be used as a data reduction technique to reduce the 20 drivers and 32 barriers identified as being applicable to e-procurement in construction, to 12 KPAs: Quality management system; Cost management system; Intergroup coordination; Time management system; Operational analysis; Organisational change management system; Integrated teaming; Governance management system; Requirements development; Knowledge management system; Integration management system; and Organisational environment. Originality/value – This paper provides particulars of a research project which uses factor analysis to produce a set of KPAs from the drivers and barriers identified in Eadie et al. These KPAs are then subjected to a mapping process linking them to maturity levels to develop a CMM to analyse the e-procurement capability of construction organisations. This mapping will be reported in a later paper. This e-readiness of organisations will indicate the current state of a construction organisation in terms of its readiness to carry out e-procurement. The paper describes in detail the identification of the KPAs.
Original languageEnglish
Pages (from-to)197-210
JournalJournal of Financial Management of Property and Construction
Issue number3
Publication statusPublished - 2011


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