Stakeholder causal scope: A cross-functional management model

Riad Shams, Demetris Vrontis, Olga Zvereva

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Stakeholder relationship constructs (SRC) (Agariya & Singh, 2011) are typically originated and nurtured through the cause and consequence of stakeholder relationships and interactions (e.g. service encounter), as a stakeholder causal scope (SCS) to recognise stakeholders’ perceptions about a company/industry, in order to serve the stakeholders in a way that the they expect and accept (Shams, 2016a).
Original languageEnglish
Title of host publication11th Annual Conference of the EuroMed Academy of Business
Subtitle of host publicationResearch Advancements in National and Global Business Theory and Practice. September 12-14 2018 Valletta, Malta
EditorsDemetris Vrontis, Yaakov Weber, Evangelos Tsoukatos, Michael Christofi
PublisherEuroMed Press
ISBN (Electronic)9789963711680
Publication statusPublished - Sept 2018
Externally publishedYes

Publication series

NameEuroMed Academy of Business Conference Book of Proceedings
ISSN (Print)2547-8516


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