TQM enablers and business sustainability: an empirical study of the service sector in the North East of England.

Andrew Robson, Ed Mitchell, Vas Prabhu

    Research output: Contribution to journalArticlepeer-review

    11 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)610-634
    JournalInternational Journal of Quality and Reliability Management
    Issue number5
    Publication statusPublished - Jan 2002

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