Transforming general performance objectives into specific measurements for shared service centers

Frank Ulbrich, Robert Bergström, Annika Löfstrand Ianni

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    Original languageEnglish
    Title of host publicationShared Services Management: A Global Perspective
    EditorsB. Padma Srinivasan
    Place of PublicationHyderabad, India
    PublisherIcfai University Press
    Number of pages221
    ISBN (Print)978-8131415474
    Publication statusPublished - 2008

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